Ray Statham

SRE Manager (Full time), March 2020 - Oct 2022

Initial sole member of the DevOps/SRE team (was 13 people in total) maintaining and creating infrastructure within AWS and GCP. Working closely with developers creating deployment pipelines. Reviewing process with regards to PCI-DSS and DSP compliance. Implementing monitoring solutions and the creation of On-call including runbooks. Interviewing new SRE engineers, training, 1-2-1’s and mentoring. This role has been 100% remote based since the end of March 2020.

DevOps Consultant (Contractor), August 2016 - December 2019

Initial sole member of the DevOps team (5 people in total when I left) tasked with reviewing existing developer led deployment solutions. Implemented Terraform/BlueOcean deployment pipeline's using various global regions of the Amazon Cloud. Created the out of hours support and monitoring processes including documentation, customer ticket portal, 3rd party product investigation, purchase's and configuration. Assisted with interviewing new DevOps team members, training and mentoring

Linux/Ansible Engineer (Contractor), February 2016 - June 2016

This was a short contract position to reverse engineer a legacy BASH deployment framework. The new solution used Ansible as the deployment/configuration tool. This role also included moving the clients existing rented server solution to AWS. The client’s production environment was also created and managed using Ansible.

Senior Systems Engineer (Full time), October 2011 - December 2015

Design, implementation and day-2-day management of high availability production environments using various global regions of the Amazon Cloud. Platform security, puppet, product release cycles, system modifications, monitoring and documentation are all in accordance with PCI-DSS requirements. (EC2/Linux/Tomcat/Apache/MySQL)

Overseeing the transition from the previous PCI-DSS SAQd to PCI-DSS Level 1 compliance. Liaising with external staff such as our QSA, Penetration Testers and Product suppliers. Working closely with internal management and development teams. Ensuring all further server work is within accordance to PCI-DSS requirements.

Implementation, monitoring and management of internal company hardware and telephone systems. Providing support levels 1 to 3 for all company related network, hardware and development/staging environment issues. (Windows/Linux)

Linux Network Administrator (Full time), July 2009 - July 2011

Supported multiple Linux based servers running Atlassian products. Each server hosting between 1 and 40 clients dependent upon the purchased hosting package. Daily task's included management and monitoring of this equipment, fault finding and problem resolution, upgrades and dealing with clients to address individual requirements. Virtualisation also featured heavily during the last 12 months of this role.

Linux Network Administrator (Full time), January 2005 - July 2009

For this role I was a member of a small team that maintained the companies’ infrastructure which provided high availability, real time, on-line credit card payment solutions. The production environment was hosted on the Isle of Man and consisted of finely tuned SuSE servers, Tomcat and SQL clusters. I also worked closely with remote developers throughout the software release cycle. The last 24 months of this role was remote working due to relocating to Manchester.

Linux/Windows Network Engineer (Full time), November 2003 - November 2004

This position involved remote, telephone and on-site technical support for a large portfolio of clients within central London. My duties included managing/trouble shooting production servers (domain controllers, file servers and exchange), installation of servers and client machines, all hardware issues, server upgrades (software and hardware), third party software support and any other issues that may arise in a busy working environment. The role was client facing, and customers ranged from graphic designers, accountants, publishing houses and the Royal courts of Justice.

Network Administrator (Part time), August 2003 - November 2003

I was responsible for implementing a functional and effective network structure. The school now has an integrated Windows 2000 server with active directory, full profiling, shared resources and over 30 XP professional client machines.

Network Administrator (Freelance - Evenings), July 2003

Working on a freelance basis, I assessed all hardware requirements for this new Web Development Company. I was then responsible for the purchase, installation and configuration of all Windows 2000 and Linux development servers, also the set-up of all developer’s machines. I was also responsible for the configuration of IIS and Apache web servers, incorporating the PHP scripting language and MySQL relational databases.

Network Administrator (Full Time), August 2002 - August 2003

My responsibilities included the day-2-day monitoring and maintenance of all Windows NT Exchange servers, Windows 2000 (With Apache and MySQL) servers, SuSE Linux 8.0 Professional (With Apache and MySQL), Solaris 8 (Tetra T1 hardware with Apache and samba), and Novell Netware 8 file servers. I maintained around 50 client machines, all of which held a ghost (Norton’s) image of every Windows (95, 95b, 98, 98SE, ME, 2000 Pro/Server, NT Workstation/Server, XP Home and Professional) operating systems. I performed all machine maintenance and upgrades, and I was also responsible for all future hardware monitoring and purchases. A major part of my duties also involved being the sole provider of first and second line technical support for all 4Learning, Charanga, Lawpack, British Medical Journal, Adval and Nightingale QMS products. The help line topics covered a vast range of product problems from Installation to functionality. Customers who used these help lines ranged from Network Administrators of large companies and school networks to novice first time home users. I was also responsible for all on site network testing of all new RM (Research Machines) oriented applications. This includes RM network compatibility testing, Installation documentation and product development advice.

Software Tester (Freelance), March 2002 - August 2002

During this period, Testline employed me as a freelance software tester. I worked on and off site for various clients, performing compatibility and full functionality testing

Web Developer (Freelance), August 2001 - August 2002

During this period I worked as a freelance web developer creating dynamic web solutions for a broad range of customers. I have extensive experience of working with PHP and MySQL on Linux platforms using Apaches web servers. As the sole project developer, I was responsible for all aspects of the products development cycle. This included project and business model assessment, project proposals, formal specification analysis and project management. The sites where built using my own content management system (CMS)

Web Developer (Full time), June 2001 - August 2001

My primary role at Monkey was that of web developer. I worked for various clients creating dynamic database driven, web orientated products. The role was client facing and involved working closely with the customers to ensure efficient product development. I was also responsible for the installation, configuration and maintenance of the office network and development servers. These consisted of windows 2000 client machines and Linux servers, Apache, PHP and MySQL

Tutorial Assistant (Part time), September 1999 - February 2000

Whilst studying at the University of North London, I was fortunate enough to be paid to attending my networking classes. During tutorials I assisted other students with computer network coursework problems, such as modelling the TCP/IP protocol stack using C++

University IT help desk (Part time), February 1998 - June 1999

Whilst studying at the University of North London I provided technical support to students and lectures of the Computer Science department. This involved assisting with any software, hardware and coursework problems. I really enjoyed this role as it was a demanding IT environment, working with a wide base of random problems on a one-2-one basis. The IT department consisted of 3 floors of computer labs containing over 600 terminals, integrating NT workstations, Novel, Linux and UNIX environments.

Other Employment Positions and Brief History

I have been employed as a relief manager by Whitbread’s and Labatt’s Plc whilst living in Manchester. This involved managing small to large pubs and restaurants during the managers holiday periods. I have overseen up to 30 staff members, ensuring the smooth day-2-day running of these establishments. These roles proved to be extremely challenging and enjoyable. I have also undertaken warehouse (Manchester) and bakery (Aberystwyth) packing positions, Office temping (London), bar work (Spain and London), Community Service Volunteer (CSV) roles assisting Autistic and terminally ill individuals (Droitwich and Carmarthen respectively). I moved to London from Wales at the age of 25 to attend the University on North London as an enthusiastic mature student.